Wash and Fold POS Software for Busy Drop-Off Counters
From drop-off to pickup, Smart Laundry Basket tracks every wash & fold order: weigh it, price it by the pound or by the bag, tag it, move it through washing, drying and folding, record its rack, and text the customer when it's ready.
| Step | What Smart Laundry Basket does |
|---|---|
| Drop-off | Create the order at the counter or on a phone; the customer is found by phone number |
| Weigh | Connected scale or weigh-from-photo; multiple bags are summed |
| Price | Per pound, per bag or per item, with add-ons; per-bag orders stay per-bag |
| Tag | Print bag tags and receipts, including in kiosk mode |
| Process | Washing, drying, folding and ready steps with staff sign-in by PIN |
| Quality | Flag stains or damage with a photo; the customer approves treatment by text |
| Ready | Record the rack location and notify the customer automatically |
| Pickup | Find the rack, take payment and tap Mark Picked Up |
Every step works in a web browser on a tablet, PC or phone.
Fewer disputes, more trust
Optional AI garment tracking records a photo-backed count of every item for 1 cent per garment, so customers can see exactly what was washed. When staff find a stain, the customer gets a photo and can approve a treatment charge in one tap.
Everything included
- Branded online ordering website for pickup, delivery and drop-off
- Counter POS plus a phone order view for staff
- Scale integration and weigh-from-photo
- Receipt and bag tag printing
- Route planning, driver app and live driver tracking, with optional Uber or DoorDash delivery
- AI garment and item counting (1 cent per garment)
- Stain and damage flagging with customer approval by text
- Commercial accounts, consolidated invoicing and prepaid balances
- Automated SMS and email journeys, promo codes, referrals and memberships
- Time clock, staff checklists and a Report Center with scheduled reports
- Stripe payments to your own account, including Stripe Terminal readers
- Multi-location dashboard and webhooks for Zapier or Make
Pricing
Free under $1,000 in monthly revenue, then $49 to $149 per month based on revenue ($49 at $1k-$5k, $74 at $5k-$10k, $99 at $10k-$15k, $124 at $15k-$25k, $149 cap at $25k+). No contract, no credit card to start, and no percentage of your sales.
Frequently asked questions
What is a wash and fold POS?
A wash and fold POS is the point of sale for drop-off laundry, also called a WDF POS. Smart Laundry Basket weighs the order, prices it by the pound or bag, prints a tag, and texts the customer when it is ready.
Can I charge by the pound and by the bag?
Yes. Services can be priced per pound, per bag or per item. If a customer books a per-bag product, staff can record weight without switching the order to per-pound pricing.
Can customers see what was washed?
Yes, with optional AI garment tracking. Each order gets an itemized, photo-backed count, and you control what customers see.
How are customers notified?
By text and email, following each customer's preferences. You can edit the wording of every message.
As featured on the Laundromat Resource Podcast: Episode 255: The Next Evolution in the Laundromat Industry? (August 12, 2026).